Privacy Policy

This Privacy Statement applies to the websites, the mobile sites and mobile application located at (collectively called the Sites) which is operated by WHYP (referred to as “WHYP”, “”, “we”, “us”, “our”).

BY USING THE SITES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. We are committed to protecting the privacy and confidentiality of information we collect from persons accessing the Sites.

Any personal data collected under the Privacy Statement will be handled in accordance with the Privacy Statement.


Using the Sites, we may collect information from you from your registration to use and your use of the Sites. The primary purpose for collecting the information is so that we can effectively carry out the processing of your delivery requests.

Different ways that we can collect and use your information include:


When you register, or use the mobile Application (“the App”), we also collect device type and UUID, a unique identifier generated within the App, and store this information in log files. We use this information to provide you with the most up to date application and features, or to advertise or promote products and services to you that are applicable to your device type, as described in this Privacy Policy.


Tracking information is collected and stored in log files as you navigate through the Sites, including, but not limited to purchase history, delivery location history, and click tracking.


If you use the Sites through your mobile device, we will collect your geo-location information so that we can determine to which retailer we should send your order for fulfilment. We will not share this information with third parties other than to use this information for the sole purpose of fulfilling your order. You may at any time no longer allow the App to use your location by turning this off at the device level.


If you choose to invite an individual to use the Sites, you will need to provide his/her name and email address. WHYP stores this information to track the results of the invitation referrals.


To help us serve your needs better, we use "cookies" to store and sometimes track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. A website can use cookies to recognize repeat users or track web usage behavior. Cookies take up minimal room on your computer and cannot damage your computer's files. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. Users of the Sites should be aware that non-personal information and data may be automatically collected by the standard operation of WHYP computer servers or using cookies. If you do not want information to be collected using cookies, your browser allows you to deny or accept the use of cookies. There may, however, be some features of the Sites which require the use of cookies to customize the delivery of information to you.

Users should be aware that WHYP cannot control the use of cookies (or the resulting information) by third-parties. The use of third party cookies is not covered by our Privacy Policy. We do not have access or control over these cookies.


We may share your personal information with third parties including the licensed supplier that is selling products to you.

You invite us and our agents to use your personal information for marketing purposes. This includes allowing third parties to contact you by telephone, mail or email or by other electronic means to discuss and agree to provision of services from us or any third party who we may share your personal information with.


We use and disclose your information for the primary purpose for which you have provided the information. In addition to the use and disclosure of information outlined above and under ‘Purpose of Collection’ and ‘Invitation’, we also use and disclose information for purposes ancillary and consequential to the primary purpose of collection. To this end we may use the services of agents, service providers or contractors. Users should be aware that third parties are not covered by our Privacy Policy.

At your instruction or per the requirements of law, we may disclose your information to organizations such as regulatory authorities, government departments, courts or other parties or advisers. Our terms of use also provide for us to be able to identify our clients for regulatory disclosure purposes or otherwise for investor presentations and general information.


Once any personal information comes into our possession we will take reasonable steps to protect that information from unauthorized access or disclosure.

The information you provide us is stored on computer and paper based files as appropriate. Servers may be located outside of the United States of America. The secure storage and use of information is of paramount importance to us so that all reasonable steps are taken to protect the information from misuse or loss, or unauthorized access, modification or disclosure by means such as password and network protection, and secure storage of paper based and other records. We use standard, industry-wide, Payment Card Industry compliant, commercially reasonable security practices.

We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet, and any information you transmit to WHYP you do at your own risk. We recommend that you use unique numbers, letters and special characters in your password and not disclose your password to anyone. If your password has been compromised for any reason, you should immediately notify WHYP and change your password. WHYP does not accept any liability for any loss or damage suffered by you because of any unauthorized access to or disclosure of information supplied by you over the Internet.


WHYP will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


We take all reasonable steps to ensure that the information we collect is accurate, complete and up to date at the time of collection. If your circumstances change or you have reason to believe our records are not accurate, complete or up to date, please contact us immediately and we will take all reasonable steps to amend the information in accordance with the above criteria or an alternative may be discussed with you.


You may request access to personal information that we hold on you. However, our discretion, duties and obligations under law may restrict your access. Given this, all reasonable actions will be taken to assist access or to address any reasons you have to seek access. If access is denied, we will provide you with reasons in accordance with law. If access is provided, a reasonable fee may be charged for time and other costs incurred in providing access.


Our Sites may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used for any purpose by others who access them. We are not responsible for the personally identifiable or other information you choose to submit in these areas. To request removal of your personal information from our blogs or community forums, contact us at in some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.


WHYP may use third party advertising tools (including Google marketing and similar advertising). This means that information related to your web browsing behavior may be collected while visiting our site, which later can be used by third-party vendors, including Google, for showing WHYP advertising on sites across the Internet which have been approved in the display network. You have the option to opt out of Google's use of cookies by visiting the Google advertising opt-out page. Alternatively, you can opt out of cookies by visiting the Network Advertising Initiative opt out page.

Google Adwords Conversion Tracking: WHYP may utilize Google Adwords Conversion tracking to help us collect general usage statistics on how many site visitors have clicked on our Google ads and made an enquiry or purchase with us. This may be tracked using cookies which do not contain any personal identifiable information and expire within 30 days. For more information or to opt out of this service, please refer to Google Advertising Policies and Principles.


You consent to the transfer of your personal information in the circumstances of a sale by WHYP of the business or the assets either whole or in part.


We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.


If you have any queries concerning any aspect of this policy or our practices, or a concern or complaint, please contact us at

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