On-Demand

Privacy Policy

This Privacy Statement applies to the websites, the mobile sites and mobile application located at www.gettryp.co (collectively called the Sites) which is operated by WHYP (referred to as “WHYP”, “GetTryp.co”, “we”, “us”, “our”).

BY USING THE SITES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. We are committed to protecting the privacy and confidentiality of information we collect from persons accessing the Sites.

Any personal data collected under the Privacy Statement will be handled in accordance with the Privacy Statement.

PURPOSE OF COLLECTION

Using the Sites, we may collect information from you from your registration to use and your use of the Sites. The primary purpose for collecting the information is so that we can effectively carry out the processing of your delivery requests.

Different ways that we can collect and use your information include:

DEVICE TYPE

When you register, or use the mobile Application (“the App”), we also collect device type and UUID, a unique identifier generated within the App, and store this information in log files. We use this information to provide you with the most up to date application and features, or to advertise or promote products and services to you that are applicable to your device type, as described in this Privacy Policy.

TRACKING INFORMATION

Tracking information is collected and stored in log files as you navigate through the Sites, including, but not limited to purchase history, delivery location history, and click tracking.

GEOLOCATION DATA

If you use the Sites through your mobile device, we will collect your geo-location information so that we can determine to which retailer we should send your order for fulfilment. We will not share this information with third parties other than to use this information for the sole purpose of fulfilling your order. You may at any time no longer allow the App to use your location by turning this off at the device level.

INVITATIONS TO WHYP

If you choose to invite an individual to use the Sites, you will need to provide his/her name and email address. WHYP stores this information to track the results of the invitation referrals.

COOKIES

To help us serve your needs better, we use "cookies" to store and sometimes track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. A website can use cookies to recognize repeat users or track web usage behavior. Cookies take up minimal room on your computer and cannot damage your computer's files. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. Users of the Sites should be aware that non-personal information and data may be automatically collected by the standard operation of WHYP computer servers or using cookies. If you do not want information to be collected using cookies, your browser allows you to deny or accept the use of cookies. There may, however, be some features of the Sites which require the use of cookies to customize the delivery of information to you.

Users should be aware that WHYP cannot control the use of cookies (or the resulting information) by third-parties. The use of third party cookies is not covered by our Privacy Policy. We do not have access or control over these cookies.

INVITATION

We may share your personal information with third parties including the licensed supplier that is selling products to you.

You invite us and our agents to use your personal information for marketing purposes. This includes allowing third parties to contact you by telephone, mail or email or by other electronic means to discuss and agree to provision of services from us or any third party who we may share your personal information with.

USE AND DISCLOSURE OF INFORMATION

We use and disclose your information for the primary purpose for which you have provided the information. In addition to the use and disclosure of information outlined above and under ‘Purpose of Collection’ and ‘Invitation’, we also use and disclose information for purposes ancillary and consequential to the primary purpose of collection. To this end we may use the services of agents, service providers or contractors. Users should be aware that third parties are not covered by our Privacy Policy.

At your instruction or per the requirements of law, we may disclose your information to organizations such as regulatory authorities, government departments, courts or other parties or advisers. Our terms of use also provide for us to be able to identify our clients for regulatory disclosure purposes or otherwise for investor presentations and general information.

SECURITY OF INFORMATION

Once any personal information comes into our possession we will take reasonable steps to protect that information from unauthorized access or disclosure.

The information you provide us is stored on computer and paper based files as appropriate. Servers may be located outside of the United States of America. The secure storage and use of information is of paramount importance to us so that all reasonable steps are taken to protect the information from misuse or loss, or unauthorized access, modification or disclosure by means such as password and network protection, and secure storage of paper based and other records. We use standard, industry-wide, Payment Card Industry compliant, commercially reasonable security practices.

We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet, and any information you transmit to WHYP you do at your own risk. We recommend that you use unique numbers, letters and special characters in your password and not disclose your password to anyone. If your password has been compromised for any reason, you should immediately notify WHYP and change your password. WHYP does not accept any liability for any loss or damage suffered by you because of any unauthorized access to or disclosure of information supplied by you over the Internet.

RETENTION OF PERSONAL INFORMATION

WHYP will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

ACCURACY OF PERSONAL INFORMATION

We take all reasonable steps to ensure that the information we collect is accurate, complete and up to date at the time of collection. If your circumstances change or you have reason to believe our records are not accurate, complete or up to date, please contact us immediately and we will take all reasonable steps to amend the information in accordance with the above criteria or an alternative may be discussed with you.

ACCESS

You may request access to personal information that we hold on you. However, our discretion, duties and obligations under law may restrict your access. Given this, all reasonable actions will be taken to assist access or to address any reasons you have to seek access. If access is denied, we will provide you with reasons in accordance with law. If access is provided, a reasonable fee may be charged for time and other costs incurred in providing access.

PUBLIC FORUMS

Our Sites may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used for any purpose by others who access them. We are not responsible for the personally identifiable or other information you choose to submit in these areas. To request removal of your personal information from our blogs or community forums, contact us at support@GetTryp.co. in some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

REMARKETING

WHYP may use third party advertising tools (including Google marketing and similar advertising). This means that information related to your web browsing behavior may be collected while visiting our site, which later can be used by third-party vendors, including Google, for showing WHYP advertising on sites across the Internet which have been approved in the display network. You have the option to opt out of Google's use of cookies by visiting the Google advertising opt-out page. Alternatively, you can opt out of cookies by visiting the Network Advertising Initiative opt out page.

Google Adwords Conversion Tracking: WHYP may utilize Google Adwords Conversion tracking to help us collect general usage statistics on how many site visitors have clicked on our Google ads and made an enquiry or purchase with us. This may be tracked using cookies which do not contain any personal identifiable information and expire within 30 days. For more information or to opt out of this service, please refer to Google Advertising Policies and Principles.

ACQUISITION OF WHYP

You consent to the transfer of your personal information in the circumstances of a sale by WHYP of the business or the assets either whole or in part.

CHANGES TO PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

CONTACTING US

If you have any queries concerning any aspect of this policy or our practices, or a concern or complaint, please contact us at   support@GetTryp.co

Terms of Service

Thank you for using WHYP. These terms of service (the “Terms”) govern your access to and use of the sites and services provided by WHYP and its subsidiaries (: WHYP” “we” or “our”). Please read them carefully before using the Services.

By using the Services, you are agreeing to these Terms. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and representing that you have the authority to bind that organization to these terms. In that case, “you” and “your” will refer to that organization.

You may use the Services only in accordance with these Terms. You may use the Services only if you have the legal power and capacity to form a contract with WHYP. The Services will continue to evolve as we refine features and functionality. We may terminate, suspend, or modify the Services, in general or with respect to you, from time to time without cause or prior notice. We may also delete any content or data from the Services at our discretion.

We may also update these Terms at any time and from time to time.  Your continued use of the Services following any such update will be taken as confirmation of your acceptance of such updates.

All documents and information on the WHYP website are protected by copyright. Except as specifically permitted herein, no portion of the documents or information on this website may be reproduced in any form or by any means without the express written consent of WHYP.

Content and Liability Disclaimer

WHYP shall not be responsible for any errors or omissions contained on any WHYP website and reserves the right to make changes anytime without notice. Mention of non-WHYP products or services is provided for informational purposes only and constitutes neither an endorsement nor a recommendation by WHYP. All WHYP and third-party information provided on any WHYP website is provided on an “as is” basis.

WHYP DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, REGARDING ANY INFORMATION (INCLUDING ANY SOFTWARE, PRODUCTS, OR SERVICES) PROVIDED ON ANY WHYP WEBSITE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PURPOSE, AND NON-INFRINGEMENT.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

In no event, shall WHYP be liable for any damages whatsoever, and in particular WHYP shall not be liable for direct, special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue or loss of use, cost of replacement goods, loss or damage to data arising out of the use or inability to use any WHYP website, any WHYP product or service. This includes damages arising from use of or in reliance on the documents or information present on any WHYP website (including any information posted or placed by anyone other than WHYP), even if WHYP has been advised of the possibility of such damages.

Release of Information for Legal and Other Reasons

We may release information concerning your use of the website as required by law and when we believe in good faith that such release is appropriate to protect our rights and/or comply with a judicial proceeding, court order or legal process served on us or the website.  We may also provide information as necessary or advisable for regulatory or other compliance requirements or for us to be able to identify our clients for regulatory disclosure purposes or otherwise for investor presentations and general information.

Feedback Information

Any information provided to WHYP in connection with any WHYP website shall be provided by the submitter and received by WHYP on a non-confidential basis. Such information shall be considered non-confidential and property of WHYP. By submitting any such information to WHYP you agree to a no-charge assignment to WHYP of all worldwide rights, title, and interest in copyrights and other intellectual property rights to the information. WHYP shall be free to use such information on an unrestricted basis.

License to Use Our Services

Subject to these Terms, we grant to you a limited, non-exclusive, non-transferable license to use our Services for your internal use and not for resale or further distribution. Your right to use our Services is limited by all terms and conditions set forth in these Terms. Except for your pre-existing rights and this license granted to you, we and our licensors retain all right, title and interest in and to our Services, including all related intellectual property rights. Our Services are protected by applicable intellectual property laws, including United States copyright law and international treaties.

Except as otherwise explicitly provided in these Terms or as may be expressly permitted by applicable law, you will not, and will not permit or authorize any third party to: (i) reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our Services; (ii) rent, lease or sublicense access to any of our Services; or (iii) circumvent or disable any security or technological features or measures of our Services.

Certain of our Services are provided at no cost and certain Services are subject to various fees. The pricing for the Services can be found at getWHYP.co, are based on usage and are non-refundable.

The fees for the pricing tiers, as well as telephony charges incurred, will be billed to your credit card and you authorize the card issuer to pay any amounts set forth herein and authorize WHYP (or our billing agent) to charge your credit card account until you or we cancel or terminate your pricing tier; provided that if payment is not received from your credit card issuer, you agree to pay all amounts due upon demand. You must provide current, complete and accurate billing and credit card information. You agree to pay all costs of collection, including attorney's fees and costs, on any outstanding balance. In certain instances, the issuer of your credit card may charge you a foreign transaction fee or related charges, which you will be responsible to pay.

You will be responsible for payment of any applicable sales, use and other taxes and all applicable export and import fees, customs duties and similar charges (other than taxes based on WHYP income), and any related penalties and interest for the grant of access rights hereunder, or the delivery of related services. You will make all required payments to WHYP free and clear of, and without reduction for, any withholding taxes. Any such taxes imposed on payments to WHYP will be your sole responsibility, and you will, upon WHYP request, provide WHYP with official receipts issued by appropriate taxing authorities, or such other evidence as WHYP may reasonably request, to establish that such taxes have been paid.

Access to Our Services

We do not provide you with the equipment to access our Services. You are responsible for all fees charged by third parties related to your access and use of our Services (e.g., charges by Internet service providers).

We reserve the right to modify or discontinue, temporarily or permanently, all or any portion of our Services without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuance of all or any portion of our Services.

We also reserve the right, in our sole discretion, to reject, refuse to post, or remove any material that you post or submit for posting, and to restrict, suspend, or terminate your access to our Services at any time, for any or no reason, with or without prior notice, and without liability.

Restrictions

You must comply with all applicable laws when using our Services. Except as may be expressly permitted by applicable law, or as WHYP may authorize expressly in writing, you will not, and will not permit anyone else to: (i) store, copy, modify, distribute, or resell any of the information; audio, visual, and audiovisual works, or other content made available on our Services (collectively, “Service Content”) or compile or collect any Service Content as part of a database or other work; (ii) use any automated tool (e.g., robots, spiders) to access or use our Services or to store, copy, modify, distribute, or resell any Service Content; (iii) rent, lease, or sublicense your access to our Services to another person; (iv) use any Services or Service Content for any purpose except for your own internal use; (v) circumvent or disable any digital rights management, usage rules, or other security features of our Services; (vi) use our Services in a manner that overburdens, or that threatens the integrity, performance, or availability of, our Services; or (vii) remove, alter, or obscure any proprietary notices (including copyright and trademark notices) on any portion of our Services or any Service Content.

Privacy Policy

Our Services are designed to allow you to assign tasks to field workers, communicate with your field workers and customers (“Users”), and view information pertaining to your field workers’ activity. WHYP does this in part using GPS and other sensors on devices running WHYP applications. Some information is automatically collected from or about your Users and field workers when you use our Services and may include, for example, geographic coordinates, phone numbers, names, and addresses.

You agree to comply with all applicable privacy and data protection regulations. Further, you agree to not use our service to send us sensitive information where unauthorized disclosure could cause material, severe, or catastrophic harm or impact to WHYP, any data subjects or relying parties. Sensitive Information includes:

• Passwords, authentication/authorization credentials
• Information under strict regulatory or contractual handling requirements (e.g., PCI, HIPAA, and state and federal data security laws) including:
  • Credit Card Information including credit card numbers, CIV numbers (three digit codes for Visa and MasterCard, four-digit code for American Express) and magnetic stripe information
  • Social Security Numbers
  • Driver’s License Numbers
  • Passport Numbers
  • Government Issued Identification Numbers
  • Financial Account Information
  • Health data
  • Biometric data
  • Personally, identifiable information knowingly collected from children under the age of 13 or from online services directed toward children and
  • Real time geolocation data which can identify an individual.
• Business secrets deemed highly confidential (e.g., highly-confidential business strategies and communications, sensitive attorney-client privileged and confidential communications).

We collect, store, and use your User data on our servers to provide you with the ability to better maintain and improve your Services. We may also use data in an aggregated form for our own purposes. Our Services transfer data to servers that store User data in the U.S. and outside the U.S. We only share User information with others as contemplated by these Terms and otherwise under special circumstances as follows:

• With third parties who work on our behalf to provide your services;
• To comply with laws or to respond to lawful requests and legal process (provided that WHYP will endeavor to notify you if WHYP has received a lawful request for your information);
• To protect the rights and property of WHYP, our agents, customers, and others including to enforce our agreements, policies, and terms of use;
• In an emergency, including to protect the personal safety of any person; and
• For the purposes of a business deal (or negotiation of a business deal) involving sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding).

We provide you with access to your User data and ability to delete any of your User data. We also take commercially reasonable steps to safeguard User data.

You agree to provide appropriate notices to your Users about, and if required by applicable laws obtain appropriate consent from Users for, your information collection and use practices relating to your use of our Services and your use of cookies for tracking purposes. Appropriate notices may include notice in the form of a privacy policy posted on your site, in your mobile application, and/or, if you use WHYP's Notifications in the SMS messages you send through our service.

We may also collect registration and other information about you as our customer through our Site. Our collection and use of information collected about you on our website is governed by our Privacy Policy, available at https://getWHYP.co/privacy-policy. Our Privacy Policy does not cover information we collect about your Users on your behalf from your mobile and web properties. It is your obligation to provide your own privacy policy or notice to your users.

Restricted Areas of the Services

Certain parts of our Services, including account management features, may be password-restricted to registered users or other authorized persons (“Password-Protected Areas”). If you are authorized to gain access to any Password-Protected Areas, you agree that you are entirely responsible for maintaining the confidentiality of your password, and agree to notify us if the password is lost, stolen, disclosed to an unauthorized third party, or otherwise may have been compromised. You agree that you are entirely responsible for any and all activities that occur under your account, whether or not you are the individual who undertakes such activities. You agree to immediately notify us of any unauthorized use of your account or any other breach of security in relation to your password or our Services that is known to you.

Products

Information contained in this site may contain references to WHYP products or programs that are not announced or available in all countries. Such references do not imply that WHYP intends to announce such products, programs or services in any country. Consult your local WHYP representative or email WHYP at support@getWHYP.co for information regarding the products and services that are available to you. WHYP obligations with respect to its products and services are governed solely by the license and/or service agreements under which they are provided. If you obtain a product or service from WHYP from this website that is provided without an agreement, that product or service is provided “AS-IS” with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.

Links to Third-Party Sites

The WHYP websites may contain links to third-party sites. Access to any website linked to any WHYP website is not the responsibility of WHYP and WHYP is not responsible for the accuracy, or reliability of any content on such websites. Further, the presence of a link to a third-party site does not mean that WHYP endorses that site, its products, or views expressed there. WHYP provides these links merely for convenience and the presence of such third-party links are not an endorsement or recommendation by WHYP.

LIMITATION OF LIABILITY

IN NO EVENT WILL WHYP BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WHYP IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Governing Law and Jurisdiction

Enforcement of any dispute relating to these Terms will be governed by the laws of the State of California excluding its conflict and choice of law principles. For parties residing in the United States, the exclusive jurisdiction and venue for any claims arising out of or related to these Terms or your use of the Services or Service Content will lie in the state and federal courts located in City and County of San Diego, California, and you irrevocably agree to submit to the jurisdiction of such courts.

For parties residing outside the United States, any dispute arising hereunder shall be submitted to confidential binding arbitration in the County and City of San Diego, California for the maximum judgment enforceable, except that to the extent customer has in any manner violated or threatened to violate WHYP's intellectual property rights, WHYP may seek injunctive or other appropriate relief. Customer hereby consents to, and waive all defenses of lack of personal jurisdiction and forum non convenient with respect to venue and jurisdiction in the state and federal courts of California. Arbitration under this Agreement shall be conducted pursuant to the existing International Arbitration Rules at the American Arbitration Association. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The parties each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim is initiated in court rather than in arbitration, we each waive any right to a jury trial.

Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. In the event that a court of competent jurisdiction finds any provision of these Terms to be illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

The terms and conditions which by their nature are intended to survive termination of these Terms shall survive, including Restrictions, Disclaimer of Warranties, Feedback, Indemnity, and Limitation of Liability.

Trademarks

The trademarks, logos, and service marks (collectively “Trademarks”) appearing on the WHYP website are the property of WHYP. Nothing contained on the WHYP website should be construed as granting any license or right to use any Trademark without the prior written permission of the party that owns the Trademark.

Contacting Us

If you have any questions or concerns about our Services or these Terms, you may contact us at   support@getWHYP.co